When placing your order, please note the following: For all orders please allow 5 business days for delivery.
Which countries can Fuzzy Clan deliver to?
Fuzzy Clan delivers to all countries, all orders are shipped from Melbourne, Australia.
We offer international shipping on all our products, if you would like to track your item please email us. Note that after your purchase the tracking number will generally be available within 2 business days.
Why is my delivery taking so long?
On the rare occasion that your product is taking longer than expected, this can be due to your countries customs department. They may decide to hold your items at the border temporarily, often without explanation!
If your item is held up at customs we suggest calling your country’s customs department directly and ask that they release your items immediately. Note: if for some reason your order is never released by customs, we’ll send you a replacement!
Please refer to our refund policy.
Do You Have A Phone Number I Can Call? We prefer any queries to be directed through to us on email@example.com. If your query is super urgent please call us on +61413120228. We have found that if your query is emailed through to us, we can get all the details and provide you with a faster response.